Tickets are nonrefundable. 

 

Workshop Policies

Please read through these policies before registering for our VIRTUAL workshop

 

Please note that shipping can take a while depending on where you are. It's recommended that you give yourself at least 5 business days between your order date and your workshop to make sure you get your kit in time. While we ship quickly, we cannot guarantee swift delivery from USPS. We ship from our studio in Baltimore MD. 

1) Punctuality

Please plan to arrive to your session on time so we can get started promptly. Sessions will be locked 5 minutes into the session to avoid any unwanted hacks into the workshop. Our devices will be on DO NOT DISTURB once the class session begins so we will be unable to accommodate you once the class starts. We will open the waiting room 10 minutes before the scheduled class begins so you can make sure to arrive on time.  

 

3) Cancellation Policy

All deposits are non-refundable but are transferable.  

 

4) Changing Class Dates

We’ve decided to keep our virtual sessions small so that people can engage with one another as well as the instructor, so our sessions fill up quickly. Requests to reschedule less than 1 week ahead of time doesn’t allow us the opportunity to refill the class you’ve held. 

 

5) Because all packages are mailed out, please make sure the addresses provided are accurate. If your package comes back undeliverable because the address was incorrect, we won't be able to reship the package until an extra shipping fee of $6 is paid. At that point, we cannot guarantee a timely delivery of your item. 

 

6) If you missed your session we offer a makeup session every other Saturday at 430p EST. The cost to register for this session is $5. You will not receive a workshop kit. You should have one from the class you missed. 

*Please note that if there are multiple people in your home, feel free to purchase an additional kit from our shop for those extra folks.

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